Zoom
Video LeaderEnterprise video communications
What is Zoom?
Zoom is the leading video communications platform, trusted by millions for meetings, webinars, and virtual events. With best-in-class video quality, reliability, and ease of use, it's become the standard for remote collaboration.
Key Features
Pricing Plans
Basic
- 100 participants
- 40-minute group meetings
- Unlimited 1-on-1 meetings
- Screen sharing
Pro
- 100 participants
- Unlimited meeting duration
- Cloud recording (5 GB)
- User management
Business
- 300 participants
- Managed domains
- Company branding
- Cloud recording (10 GB)
Pros & Cons
Pros
- Best-in-class video quality
- Very reliable
- Easy to use
- Generous free plan
Cons
- Security concerns historically
- Meeting time limits on free plan
- Zoom fatigue is real
Best For
- Remote teams
- Businesses with clients/customers
- Webinar hosts
- Educators
- Healthcare providers
Frequently Asked Questions
What is Zoom?
Zoom is a video communications platform that provides video meetings, webinars, team chat, and phone services for remote collaboration and virtual events.
Is Zoom free?
Yes, Zoom offers a free Basic plan with unlimited 1-on-1 meetings and 40-minute limit on group meetings with up to 100 participants.
What's the difference between Zoom and Microsoft Teams?
Zoom excels at video quality and ease of use, while Teams offers deeper Microsoft 365 integration and built-in chat/collaboration. Zoom is better for external meetings; Teams is better for internal collaboration.
Is Zoom secure?
Yes, Zoom has significantly improved security since 2020 with end-to-end encryption, waiting rooms, password protection, and advanced security controls for Enterprise users.
Can I record Zoom meetings?
Yes, all users can record locally to their computer. Cloud recording (with automatic transcripts) is available on Pro plans and higher starting at $15.99/user/month.